jestico+whiles
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Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Data Protection

Jestico + Whiles does not collect any personal data about you on this website, apart from information which you volunteer (for example by using our newsletter subscription form). Any information which you provide is used by Jestico + Whiles only, and no information is made available to any third parties.

Jestico + Whiles + Associates Limited. Registered in England and Wales: 2891337. Registered Office: 65 Goswell Road, London EC1V 7EN United Kingdom.

To make a data protection rights request, please contact us using the contact details below.

Email Disclaimer

The contents of the e-mail and any transmitted files are confidential and intended solely for the person or organisation to whom it is correctly addressed. This transmission may contain confidential design and other information owned by Jestico + Whiles. You should not copy, distribute, use or in any way infringe the design and intellectual property rights. Jestico + Whiles hereby excludes any warranty and any liability as to the quality or accuracy of the contents of this e-mail and any attached transmitted files. If you are not the intended recipient, be advised that you have received this e-mail in error and that any dissemination, copying, or use of or reliance upon such information by or to anyone other than the recipient[s] listed above is prohibited. Whilst we have taken precautions to ensure no viruses are present the recipient should check this email for viruses. No responsibility is accepted by Jestico + Whiles for any loss or damage arising in any way from receipt or use thereof. If you have received this e-mail in error please return the message to the sender by replying to it and then delete the message from your computer.

Jestico + Whiles + Associates Limited is registered in England and Wales: 2891337.

Privacy Policy

Jestico + Whiles is committed to protecting personal data. This statement describes why and how we collect and use personal data and applies to all personal data held by Jestico + Whiles. Personal data is any information relating to an identifiable living person. Our policy is to be clear, when collecting and using personal data, about why and how we process personal data. We recognise that data protection is an ongoing responsibility and we will keep this privacy statement under regular review. We may change this privacy statement from time to time in order to reflect changes in the law and our privacy practices.

We take the security of all the data very seriously. Jestico + Whiles is implementing independently audited information security standards in accordance with the requirements set out in ISO27001. We have a robust framework of policies, procedures and training in place covering data protection, confidentiality and security.

The data controller is Jestico + Whiles + Associates Ltd. If you have any questions about this privacy statement or how and why we process personal data, please contact us at: Data Protection Officer Jestico + Whiles Sutton Yard 65 Goswell Road London EC1V 7EN Email: gdpr@jesticowhiles.com Phone: +44 (0)207 380 0382

Personal information that we process in connection with our business services include personal and contact details, such as: title, full name, contact details, contact details history and contract/service information. This information is generally provided by the individual involved or those within their business for professional purposes. The legal basis on which we retain personal data is to enable us to manage and conduct our professional services, including the auditing of our business operations, to comply with legal and regulatory obligations and in some instances for direct marketing purposes, relating solely to our business as architects. Generally, personal data will remain within the European Economic Area (EEA). If there are occasions where the transfer of data outside of the EEA is necessary, we will ensure that suitable safeguards are in place.

We will only share personal data with others for legitimate business purposes. For example, as may be required by Governmental and regulatory bodies such as HMRC, the Health & Safety Executive and the Financial Conduct Authority or organisations and businesses who provide services to us, such as back up and server hosting providers, IT software and maintenance providers, document storage providers and suppliers of other back-office functions. When we share data with others, we have procedures in place to ensure that they protect that data and comply with data protection, confidentiality and security standards.

We will not hold personal data for any longer than we deem necessary. The retention of data will be reviewed against reasonable business needs, such as managing our business relationships and any ongoing services. We will retain data to comply with our standard liability periods, whether contractually or otherwise. Retention periods will remain in line with legal and regulatory requirements.

Individuals have certain rights over their personal data. Jestico + Whiles are data controllers. We decide how and why personal data is processed and are therefore responsible for fulfilling these rights. Where we are a data controller, we have provided further information about the rights that individuals have and how to exercise them below.

You have a right of access to personal data held by us as a data controller. This right may be exercised by emailing the practice. Subject to the extent and nature of the information requested, we will charge for access in accordance with applicable law. We will respond to any requests within the legally required time limits.

To update personal data held by us, you may email us. When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.

Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent as we typically hold data for legitimate business purposes. To withdraw consent to our processing of your personal data please email us or to stop receiving marketing information or our newsletter or click on the unsubscribe link in the relevant correspondence.

This privacy statement is intended to provide information about the personal data we collect about you and how it is used. As well as rights of access and amendments, in some circumstances individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability.

In the event that you want to complain about our use of your personal data, please send us an email with the details of your complaint. We will consider and respond to any legitimate complaints we receive. Further information on your rights can be obtained from the ICO website.

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